SHIPPING TERMS AND CONDITIONS

SHIPPING TERMS AND CONDITIONS

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

All orders are processed within 3-4 business days. Once your order has been shipped you will receive an email with a tracking number, please allow 24 hours for this to show any movement.

Loss or Damage

Please note that Indi Swim Collective is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders.

If you would like to purchase additional services, such as signature confirmation or insurance, please include a note with your order and we will contact you via email to confirm availability & price.

Indi Swim is not responsible for replacing packages sent to outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

Please note, Indi Swim is not responsible for any custom duties/ tax incurred within your receiving country. If your parcel is stopped at customs, any cost is payable by the purchaser upon delivery. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date.

DOMESTIC SHIPPING

  • $8- AUS POST Standard shipping 3-5 business days
  • $10- AUS POST Express shipping 1 business day

INTERNATIONAL SHIPPING

  • $30  -  AUS POST 6-10 business days